Terms and privacy
TERMS OF USE
The BijouTAG.com website, including images and trademarks is the property of GA International Inc. It is forbidden to copy, reproduce, publish, to post, to transmit or distribute, in any way, any information, images or any document contained on this website.
It is however allowed to download a copy of the documents contained on this website for a personal and commercial use as long as the copyrights and the property rights are respected. GA International Inc. reserves the right to modify without notice any aspect of the website, its contents as well as the present conditions and terms of use.
Returns and Exchange Policy
Consumables (Labels, Tags, Tapes, Ribbons, Markers & PikaTAG™)
90-Day Satisfaction Guarantee
If the customer is not completely satisfied with their label purchase, they can return the product within 90 days of purchase and receive a full refund. Before returning any product, please contact GA International by phone, e-mail, or through our “Contact us” web page to obtain our Return Merchandise Authorization (RMA) form and return instructions. Returns will only be accepted if accompanied by a completed Return Merchandise Authorization (RMA) form and a Return Merchandise Authorization (RMA) number duly assigned by GA International Inc.
For returns unrelated to the performance or the quality of our products (e.g. wrong product ordered, product no longer needed), the customer will assume all delivery charges and be charged a 10% restocking fee.
Items on clearance are treated as “Final Sale” and are not eligible for return.
All GA International Inc. products (except software and hardware—see below) are covered by a 12-month manufacturing defect warranty.
It is possible to return the products within 12 months of purchase if the products have manufacturing defects. GA International Inc. will investigate the nature of the problem and the cause of the defect. You will need to provide us with proof of the defectiveness of the product (e.g. pictures, video) and an explanatory note of the defects. Before returning any product, please contact us by phone, e-mail, or through our “Contact us” web page to obtain our Return Merchandise Authorization (RMA) form and return instructions. Returns will only be accepted if accompanied by a completed Return Merchandise Authorization (RMA) form and a Return Merchandise Authorization (RMA) number duly assigned by GA International Inc. Delivery charges applicable for the return of merchandise are covered by GA International Inc. if the returned products are determined to be defective.
PRIVACY POLICY
By using the BijouTAG.com website, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists. We do not sell or share customer's information to any third party, nor do we share or distribute any such info.
Cookie/tracking technology
The site may use cookie and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.
Distribution of information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to data security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy contact information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By phone: Canada-USA (toll free) 1-800-518-0364 ; Other countries 1-450-973-9420
We reserve the right to make changes to this policy. Any changes to this policy will be posted. Price are subject to change without notice.